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Swedish Medical Center
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Swedish Southwest ER
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Patient Concierge

Complimentary Service for Patients and Families

Our concierge service improves your quality of life while you are here, helping to alleviate the stress during the surgery and recovery process. We allow you and your family to focus on your health.

Concierge Services for Ortho and Spine Patients

Our Personalized Service for You

  • Contact patient/family via phone prior to surgery (spine patients only).
  • Alleviate pre-op anxiety by addressing any questions and all non-clinical needs.
  • Inform the patient of hospital policies and amenities.
  • Offer a tour of your hospital unit highlighting amenities.
  • Allow access to patient room and familiarize them with room features.
  • Room service & VIP Amenities Menu for patients and families. Dial x3663 from any hospital phone between 7:00am - 7:00pm.

Patient/Family Concierge Services Include

  • Coordinate chaplain services.
  • Reading materials, magazines, puzzles (must be purchased).
  • Information about nearby hotels.
  • Restaurant recommendations.
  • Discuss services available at The Progressive Health Center:
    • Therapeutic Massage
    • Yoga and Yoga Therapy
    • Stress Management and much more…

Contact Us for Assistance

Patient Concierge

Phone: (303) 788-3213
Fax: (303) 788-4310

Hours

Regular Hours: Mon – Fri: 8:00am - 4:30pm
After Hours: Contact the main office at (303) 788-4357