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Swedish Medical Center
Swedish Southwest ER

Patient Satisfaction and Complaints

We want all patients to be more than satisfied with their experience at Swedish. Along with delivering excellent health care, we realize that a patient's experience at the hospital is paramount to treatment and recovery. From the nurses and technicians who treat at the bedside to the housekeeping staff and food services, we are committed to delivering a positive, kind and memorable experience.

If your patients should have any comments or complaints about their experience, please contact the Swedish Medical Center Patient Advocate at (303) 788-6406.

Patients may also contact the following organizations if complaints are not resolved to their satisfaction or if they have concerns about their care:

  • Colorado Department of Health and Environment
    Phone: (303) 692-2800
  • Joint Commission
    Phone: (800) 994-6610

Patients who have concerns about the care provided by a physician, dentist or podiatrist (excluding fee disputes) should contact the Colorado Board of Medical Examiners at (303) 894-7690.